Wildix Web-RTC

Wildix Web-RTC – Plugin Free Real time Secure Communications – FUTURE PROOFING COMMUNICATIONS

In its “Magic Quadrant for Web Conferencing” Gartner predicts that by 2023 25% of enterprise voice and video communications will happen using WebRTC (compared to less than 5% today).

Many web services have been supporting RTC (real-time communication) in some way for a long time, so what is so disruptive about WebRTC? Let’s see in detail what makes WebRTC different:

• WebRTC does not rely on any proprietary plugin; its components are natively integrated into web browsers and can be accessed via standard JavaScript APIs, allowing developers to enable websites and web applications with real-time audio, video and data transfer capabilities.
• Natively integrated audio and video means that in order to start a call from WebRTC-enabled applications and websites, users no longer need to waste time on installing, updating and troubleshooting any plugin. No more Java Applets, all that users need to do is to enable access to their microphone and webcam.
• Since WebRTC is interoperable with VoIP and UC solutions, it can be integrated into a company’s existing telephony infrastructure in order to extend the Unified Communications capabilities beyond the confines of an enterprise to customers, partners, suppliers. In other words, external users can benefit from the UC features, such as presence, chat, audio, video, conferencing, data transfer, screen sharing to interact with the company over the web (all this using only a web browser).
• WebRTC responds to bandwidth availability, detecting and avoiding congestion and mitigating the effects of packet loss. WebRTC includes adaptive jitter buffers, echo cancellation and other components for audio and video, that guarantee the best possible quality of communication in changing network conditions.

Web-RTC and Security

Let’s start with the fact that WebRTC is not a plugin or a program that you install on your PC, which means WebRTC communications cannot be affected in case your PC gets infected by a virus or a spyware. WebRTC allows passing the data from browser to browser, so your calls and video chats do not rely on any software. Security of WebRTC communication is contained directly within your browser. Let’s take a closer look into WebRTC built-in security features:

• WebRTC offers end-to-end encryption which ensures the protection of the user personal data.
• All the data that is transferred with WebRTC is encrypted using Datagram Transport Layer Security (DTLS) protocol (so called “handshakes” performed between two clients who are establishing the communication).
• WebRTC also uses Secure Real-Time Protocol (SRTP) to protect media and ensure that IP communications are kept private. In fact many VoIP and UC providers still use a less secure version of the protocol – RTP (Real-Time Transport Protocol) because implementing SRTP would require large changes to the configuration of their software, while WebRTC project has implemented SRTP from the very start. ● Before starting communication, WebRTC requires users to provide access to their microphone and webcam.

The Perfect Marriage of Ease and Reliability

Wildix Platform Built on AWS Cloud runs on the same platform that powers the apps you love and trust, like Google Search and YouTube, so you know your communications will be reliable, secure and there when you need them.

• Benefits of AWS Cloud Security, HIPAA & SOC 2 Compliance Data encryption in transit and at rest, anti-virus protection and security protocols that adhere to the most stringent data-compliance standards.
• Disaster Recovery Disaster recovery and business continuity through multiple points of presence (PoPs) across the globe, ensuring recovery against network and carrier outages.
• Proactive Monitoring Modern monitoring tools allow us to stay proactive and predictive, minimizing disruptions to your service and giving you a peace of mind.
• High Availability Top-of-the-line data center technology delivers high resiliency and availability to ensure your communications are running at top performance.